モバイルスタンプラリー 7th season

This problem might be occurring because of the following:

1) You are standing too far from the checkpoint.
There is a chance that on some smartphones the GPS coordinates might be off track.
Select “Checkpoints” on the menu at the bottom after you’ve logged in, then tap the “Checkpoints Nearby” button to check your coordinates.

2) Your GPS is not activating.
First, please tap the “Checkpoints Nearby” button.
If your current location does not appear on the screen, the GPS is in OFF mode.
Please check your GPS and make sure it’s turned ON.
Also, you must always allow the app to use the GPS location service on the QR code scanning page (the checkpoint confirmation page).

3) You are opening the checkpoint confirmation page from the QR code scanning app browser.
We have a QR code reading function on our website, but you can also use QR code reading apps.
Some QR code reading apps may open the check spot confirmation screen in their in-app browser after reading the QR code.
Opening the screen in this state may cause problems such as not being able to maintain login status or not being able to acquire location information.
After scanning the QR Code, be sure to open it in Safari for iPhone or Chrome for Android.
For information on how to open in Safari or Chrome, please check the instructions for the QR code reading application you are using, as it varies depending on the QR code reading application.

4) Bad reception.
There might be trouble with the reception for some of the mobile carriers.
Please inquire for Wi-Fi service at the facility.

5) You are trying to collect stamps at the same checkpoint repeatedly in a short period of time.
You need a 3-day (72-hour) interval after earning the last stamp in order to earn a new one at the same checkpoint.

6) You are not logged in, or you’ve closed the login tab.
In order to collect a stamp, you need to be logged in with the user ID created in “New Registration”.
Also, please be sure to keep one logged-in page in a separate tab.

7) The QR code information is not renewed from the last checkpoint.
In some QR code scanners, the browser history of the QR code that was last time scanned may be stored.
Be sure to rescan the QR code of the current checkpoint.

It must always be enabled while using the app.
WAKAYAMA800 Mobile Stamp Rally is a mobile rally that requires location information services (GPS).

●For iPhone
*Operation may differ depending on the model and OS version.
View in figure (PDF)
(1) Close the browser once and touch the "Settings" icon.
(2) The "Settings" application will open. Touch "Privacy" in the list.
(3) The "Privacy" screen will open. Touch "Location-based services".
(4) The "Location Information Service" screen will open. If "Location Information Service" is off, switch it to on (colored).
(5) While the screen is still open, touch "Safari Sites" in the list.
(6) The "Safari Sites" screen will open. Touch "Allow only when using this app" and check the box.
This activates the "Location Information Service".

●For Android
*Operation may differ depending on the model and OS version.

Pattern 1: When "Security and Location Information" is on the first screen of the "Settings" application
View in figure (PDF)
(1) Close Chrome once, open the "Settings" application, and touch "Security and Location Information" in the list.
(2) The "Security and Location" screen will open. Touch the "Location Information" button.
(3) The "Use Location Information" screen will open. If "Use Location Information" is off, switch it to on (colored).
(4) Select "Google Location Accuracy" without changing the screen shown in (3).
(5) If "Improve location accuracy" is off, switch it to on (colored).
(6) Go back to the first screen of the "Settings" application and touch "Apps and Notifications" in the list.
(7) Touch "Chrome" in "Recently opened apps".
(8) Touch "Permissions".
(9) If "Location Information" is off, turn it on (colored).
This will activate the "Location Information Service".

Pattern 2: When "Location Information" is on the first screen of the "Settings" applicationView in figure (PDF)
(1) Close Chrome once, open the "Settings" application, and touch "Location Information" in the list.
(2) The "Use Location" screen will open. If "Use Location" is "OFF", please switch it to "ON" (colored).
(3) Select "Google Location Accuracy" without changing the screen shown in (2).
(4) Please turn on "Improve Location Accuracy".
(5) Go back to the first screen of the "Settings" application and touch "Apps and Notifications" in the list.
(6) Touch "Chrome" in "Recently opened apps".
(7) Touch "Permissions".
(8) Touch "Location".
(9) If "Allow only while using apps" is not checked, check it.
This will activate the "Location Information Service".

After "Location Information Service" is enabled, close the "Settings" application, open a browser and reload it.

Immediately after you start using the service, when you open My Page or the Check Spot confirmation screen, you will see the message ""https://wakayama800.jp/mobilerally" will use the current location information. Are you sure?" is displayed.
Each time this message appears, select "OK" or "Do not allow" and this message will stop appearing after about two times.
If you select "OK" both times and the message is no longer displayed, there is no problem. However, if you select "Do not allow" both times and the message is no longer displayed, you will not be able to use the location information service (GPS) on this site.
In this case, go to Settings > General > Reset > Reset Location and Privacy, then scan the QR code again to open the Check Spot confirmation screen.
*But please note that location information and privacy will be reset for all apps on your device, so please be sure you fully understand and are aware of this before executing.

This may occur when using an external QR code reading application.

First, two up, "How do I activate the 'Location Based Services (GPS)'?" above. Please check

Next, when you read the QR code, please make sure that the checkspot confirmation screen is not opened in the in-app browser of the QR code reading application. (The top and bottom of the browser looks different from regular Safari or Chrome, so compare the two.)
If you open the QR code reading application in the in-app browser, it may not be able to acquire location information.
After reading the QR Code, be sure to open it in Safari for iPhone or Chrome for Android.
The method of opening in Safari or Chrome varies depending on the QR code reading application, so please check the instructions of the QR code reading application you are using.

Please check the first FAQ, "I scanned the QR code, but I can't check in." If you still cannot check in, please take a picture of the sign and the scenery and send it to the following address.

E-mail：
*Please be sure to send your nickname, ID, or other information that identifies you as a user.

The check-in procedure will be performed manually by the operator.
*It may take several business days to complete the check-in process.

If the login screen opens again, the following may be the cause

(1) My Page screen is not open.
In your browser application (Safari for iPhone, Chrome for Android), please make sure that the login status screen exists in a separate tab.
Also, please do not close the browser application completely, but leave it running in the background.

(2) Open in Private Browsing (incognito mode)
Please make sure that the browser you are using is not in Private Browsing (incognito mode).
For example, if you are using Safari on iPhone, the top and bottom of the page will be black when you are in Private Browsing mode.
Similarly, in Android's Chrome, the top of the screen will be black when in incognito mode.
In this case, you will not be able to earn stamps because you will not be able to maintain your login status.
Be sure to turn off Private Browsing (incognito mode).
To disable private browsing (incognito mode), seeFigure here (PDF)

(3) Open in the in-app browser of the QR code reading application.
After reading a QR code using an external QR code reading app, when opening the checkspot confirmation screen, it may open in that app's in-app browser.
When opened in this in-app browser, the login screen will open again, even if you are logged in using Safari or Chrome, because the login status is not retained.
Also, in-app browsers may not be able to acquire location information, so after scanning a QR code, be sure to open it in Safari for iPhone or Chrome for Android.
The method of opening in Safari or Chrome varies depending on the QR code reading application, so please check the instructions for the QR code reading application you are using.

After reaching the checkpoint, please login and tap "Checkpoints" in the menu bar, then tap "Checkpoints Nearby" on the next page.
Your current location will be marked in blue and the checkpoints will be numbered. Head to those checkpoints to collect the stamp.
You can also check more details at "Show the QR code Location " in "Checkpoints Nearby" with the description of the installed location and photos.
There may be cases where the QR code signboard is put away at night or because of bad weather.
In that case, please contact the facility staff.

Please contact us at the address below with the name of the missing check spot.

E-mail：

We will go to install the sign as soon as possible, but if you visit during the loss and cannot check in, we will check you in manually, so please take a picture of that check spot and send it to the address above.
*Please be sure to send it with a nickname, ID, or other information that identifies you as a user.

Taking pictures of the signs themselves is not prohibited, but using them to check in is prohibited.
Please be sure to check in using the signage at the check-in spot.

You can also visit the same check-in spot multiple times to earn "Repeater Points".
You can earn "repeater points" by visiting the same check-in spot multiple times, and you can apply for the "Repeater Prize" with 1 unit of 10 points.
However, you cannot get a stamp again at the same spot within 3 days after getting a stamp.

Please follow the procedure below.
(1) Go to the login screen.
(2) Click "Forgot your password?" in the lower right corner of the login screen.
(3) Enter your registered e-mail address on the "Reissue Password" screen and click the "Send" button.
(4) You will receive an e-mail with instructions on how to reissue your password. Please confirm your ID in that e-mail.
If you do not need to reissue a password, please return to the login screen without doing anything and log in with the ID you have confirmed.

If you have forgotten your password, a new password can be reissued.
Please follow the procedure below.
(1) Go to the login screen.
(2) Click "Forgot Password" in the lower right corner of the login screen.
(3) Enter your registered e-mail address on the "Reissue Password" screen and click the "Send" button.
(4) You will be taken to a screen where you will enter your authentication code and new password. The authentication code will be sent to the e-mail address you entered in step (3), so please confirm it.
(5) Enter the verification code and new password, and press the "Submit" button.
This completes the password issuance.

Sorry, new registration is required.

First, please check to see if it is not in your spam mail.
If you are using a carrier e-mail, it may be set to reject e-mails from PCs as an anti-spam measure.
If you have such a setting, please cancel it or set your e-mail address to allow receiving e-mails from "sendonly@wakayama800.jp".
After that, please re-issue your password.
In addition, due to the recently strengthened security of Gmail, there have been some cases where emails to some Gmail addresses have not been delivered.
We have confirmed that emails can be delivered to Gmail, but if you have registered a Gmail email address and are not receiving them, please try another email address.

First, please check to see if it is not in your spam mail.
If you are using a carrier e-mail, it may be set to reject e-mails from PCs as an anti-spam measure.
If you have such a setting, please cancel it or set your e-mail address to allow receiving e-mails from "sendonly@wakayama800.jp".

You will then need to redo the new registration process, but you will need to allow some time for the same e-mail address to be used since the system will register your e-mail address as a temporary registration.
It will take about 30 minutes for the system to cancel the registration, so please allow at least 30 minutes to register a new e-mail address again.

You can always resume from the same state as the previous model as long as you remember your account information (ID/ password).

We have introduced a QR code reading function in our website.
After logging in, press the "Check-in" button on the far right of the menu that appears below.
A message will appear asking if you want to allow access to your camera.
Once you allow access, your phone's camera will start up and you can use it to read the QR code on the sign.

We have introduced a QR code reading function on our website.
To use this function, you must allow access to the camera.
A message will appear asking if you want to allow access, so please make sure to "allow" access.
Once you have granted access, the camera on your phone will start up, and you will be able to read the QR code on the sign.
If the camera does not start up properly or you are unable to read the code, please use an external QR code reading application to read the code.

Translated with www.DeepL.com/Translator (free version)

Of course, you can participate.
Please come to Wakayama and enjoy cycling!

Yes, participation is free! However, each participant must pay for their own packet data fees.

Except when disclosure is required by law or other regulations, the personal information entered in the application will be used only for the operation of the Mobile Stamp Rally, including the description on the delivery slip for delivering prizes to the winners.

The e-mail address you provide will be used for the password reissue function. We may also send an e-mail when something important occurs that we need to inform our users about.

You are not allowed to transfer, redeem, nor resell your winning rights to a third party.

There might be a chance that the program won’t work properly with old smartphones.
There also might be a chance it won’t work with smartphones from other countries.
For operating systems, please refer to the following;
●For iPhone
OS: iOS15 or later
Browser: Safari latest version
●For Android
OS: Android 11 or later
Browser: Chrome latest version

Sorry, but the Mobile Stamp Rally registration is limited to one registration per cyclist.

If you wish to cancel your membership, please send your cancellation request to the e-mail address below.

E-mail：

There is no specific format, but to prevent tampering, please be sure to send the e-mail from your registered e-mail address.
Please send the e-mail with your nickname, ID, or other information that identifies you as a user.

Users who log in as the same ID on a different terminal and take points for each location, check in by tampering with GPS, or check in at a location other than where the signboard is placed after obtaining the QR code and its URL, etc., are deemed by the management to be in violation of the purpose of the game, and their use of the game will be suspended.